FAQ
Frequently asked questions about Scout
Secure by default. You stay in control. The useful details before you put an agent in your inbox.
Questions, answered
No. A chatbot answers questions. Scout qualifies the lead, checks your availability, proposes real slots, and collects the deposit before the booking is confirmed.
Qualifyr Scout is a booking agent for solo pros and small service businesses. It lives in your Instagram DMs and Facebook Messenger, qualifies inbound inquiries, proposes real open slots from your calendar, and collects a Stripe deposit before the booking is confirmed — so you stop spending hours in your inbox and start showing up to confirmed work.
No. Scout replies to inbound messages only, follows the platform's messaging windows, and matches your voice. Clients see a normal thread in your brand's voice, not a marketing bot.
Scout is built to follow Meta's messaging rules: it replies only to inbound messages within the 24-hour customer-service window and never sends unsolicited DMs. You remain responsible for your account's compliance with Meta's policies.
Important actions show you an approval card first, Scout hands off when unsure, and you can take over any conversation at any time.
Yes. Scout introduces itself as your assistant, and it never claims to be human when a client asks.
Your data stays in your workspace, separate from other businesses. Deposits go straight to your own Stripe account. Client messages are processed by an AI model provider to write replies. We don't use your conversations to train shared models. See the Privacy Policy for retention and deletion.
Scout reads the availability you set in Qualifyr. If you use another booking tool, mention it during onboarding and we'll confirm how Scout fits alongside it.
Scout replies in your voice. Languages are confirmed during onboarding.
Scout sends the client a Stripe deposit link in the same thread as soon as the slot is agreed. The client pays; you get paid straight to your connected Stripe account. Stripe's standard processing fees apply — Qualifyr takes 0% on deposits. The slot is held only when the deposit lands, so no-shows drop sharply.
Instagram DMs and Facebook Messenger during private beta. WhatsApp, SMS, and TikTok are planned but not supported yet.
One click in Settings pauses Scout. Clients still get the auto-reply you wrote. Resume any time.
Free during private beta. Founding price locked in for beta members. No credit card required to join the waitlist.
Solo pros and small service businesses that take appointments, deposits, or DM inquiries. During private beta we tune playbooks for tattoo, barber, hair, wedding photography, life and business coaching. Playbooks for esthetician, lash, nail, massage, personal training, fitness and sports coaching, videography, event planning, UX/UI design, and tutoring are in active development. Health, medical, legal, and financial professions come later, once compliance review is complete.